Welcome to MyFitEra! This Privacy Policy explains how RCS Technologies Inc. ("MyFitEra," "we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application and related services (collectively, the "Service").

We are committed to protecting your privacy. Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Service to you:

  • Personal Information: This includes information that can be used to identify you directly or indirectly, such as your name, email address, age, height, and weight. You provide this information when you create an account or update your profile.
  • Fitness Information: This includes your workout history (exercises, sets, reps, weight), fitness goals, body measurements, performance metrics, and any other fitness-related data you input or that is generated through your use of the Service.
  • AI Interaction Data: This includes the information you provide when interacting with our AI features, such as your specific requests for workout routines, preferences, feedback on generated plans, and the fitness information used by the AI to tailor those routines. This data helps us personalize and improve the AI's effectiveness.
  • Technical Data: This includes device information (e.g., device model, operating system version, unique device identifiers), IP address, app version, usage statistics (e.g., features used, time spent in-app), and crash reports. We collect this automatically when you use the Service.
  • Payment Information: If you subscribe to our paid services, payment information is processed by third-party payment processors (e.g., Apple App Store, Google Play Store). We do not store your full credit card information.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and personalize your MyFitEra experience, including generating tailored AI workout routines.
  • To track your fitness progress and provide you with insights and analytics.
  • To communicate with you, including sending service-related announcements, updates, security alerts, and support messages.
  • To process your subscriptions and other transactions.
  • To improve and optimize the Service, including developing new features, enhancing the AI algorithms, and conducting research and analysis.
  • To ensure the security and integrity of our Service.
  • To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as cloud hosting (e.g., Google Cloud Platform), data analytics, payment processing, customer support, and AI model provision. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
    • AI Processing: Some of your Fitness Information and AI Interaction Data may be shared with our third-party AI technology provider(s) solely for the purpose of generating personalized routines and improving the AI's performance for our Service. We take steps to ensure that this data is anonymized before processing by external AI providers and handled securely.
  • For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with the Service; (d) protect the personal safety of users of the Service or the public; or (e) protect against legal liability.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction, subject to standard confidentiality arrangements.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

4. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, perform our agreements, and for legitimate business purposes (such as improving the Service).

Upon account deletion, we will take steps to delete your personal information within a reasonable timeframe, though some information may be retained in backups for a limited period or in aggregated/de-identified form.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain exceptions.
  • Object to or restrict certain processing of your information.
  • Data portability (receive your data in a structured, machine-readable format).

You can typically manage your account information through the app settings. To exercise other rights, please contact us at info@rcstechnologiesinc.com. We will respond to your request in accordance with applicable law.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers and servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our primary data processing, including through service providers like Google Cloud Platform, occurs in the United States. If you are located in Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place before transferring your data internationally.

8. Children's Privacy

MyFitEra is not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@rcstechnologiesinc.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the app and/or on our website, and by updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: RCS Technologies Inc. Email: info@rcstechnologiesinc.com